Frequently Asked Questions
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Last Updated: October 1, 2026
Q: What is Paceful?
Paceful records your runs, offers challenges and awards Gold for eligible activity. You can also find nearby runners and cheer each other on.
Q: Can I sync records from apps I'm already using?
Paceful syncs running records through Apple Health on iOS and Health Connect on Android. Your recording app or watch must share its runs with the health service on your phone.
Q: Can I sync records from GPS-enabled smartwatches like Garmin?
Yes, if your watch shares running records with Apple Health on iOS or Health Connect on Android. Enable sharing in the watch or companion app and allow Paceful to read those records.
Q: Is the app available for both iOS and Android devices?
Paceful is available on iOS. Android is currently available in the United States.
Q: What are rewards, and how can I receive them?
Eligible runs recorded in Paceful or synced through Apple Health or Health Connect can earn Gold. Other ways to earn Gold include:
- Completing challenges
- Cheering for nearby runners
- Daily check-ins
- Inviting friends
Exchange Gold for Volt in the app. Each reward or raffle shows the points required and its participation rules.
Q: What features does the app provide?
Record distance, time and pace; review your progress; join challenges; use rewards; and cheer for nearby runners.
Q: Is there a time limit to complete a challenge after joining?
Some challenges have an end date, while others have no fixed deadline. Check the start date, end date and reward claim conditions in each challenge's details in the app.
Q: Is there an Apple Watch app?
The Apple Watch app is currently in development.